AquaQuote, Inc. is a supplier of water and wastewater treatment products, mostly catered to industrial customers. It came with the challenge of lacking a modern and visually engaging design, which was potentially a contributor to having a high bounce rate and low conversion rate.
The company aims to grow and reach new clients while making sure that their current customer base returns as well. As part of this move, they decided to look at the option to modernize their e-commerce site, starting with the redesign of the product detail pages.
Letting the page breathe
At first glance, the product page looks crowded, which is an understandable problem in the industrial sector due to the amount of information that needs to be conveyed to users. This can be solved by organizing the data and putting them under different sections that are clearly marked.
When scrolling down, a long list of similar products is shown, which can be replaced by one row of more modern looking product cards with an "Add to cart" icon to encourage the user to place. This is made scrollable horizontally to show more products within a smaller space.
Building trust and authority
Trademark logos are retained within the page for credibility, but moved to the bottom to steer the users' attention towards the actionable item instead. To allow the users to focus on the CTA, which is to get a quote, the price, quantity field, and button are all placed within one section. Transactional logos are also added to build the customer's trust when placing a request for quote. To further communicate trust, customer reviews are also placed at the bottom of the page.
Addressing accessibility issues
As an overall update, the color palette was slightly adjusted to adhere to accessibility compliances. This includes adjusting the color contrast and font sizes for better readability.